Política cancelación y devolución:

El cliente puede cancelar o modificar la reserva gratis hasta 30 días antes de la llegada. Una vez que falte menos de 30 días, el cliente puede cancelar pero no hay devolución de la cantidad cargada previamente del 30%.



Política devolución y reembolso

Depende de las políticas de las tarifas.

To provide personal data on this website, the User must be of legal age.

In accordance with the Organic Law on Data Protection (LOPD), we inform you that the data you enter in the forms will be processed automatically and included in a file managed by Florencio Tejedor Olmos, with National Identity Number: 70240302G and address at Plaza Mayor del Sínodo, 16, 40340 Aguilafuente-Segovia (Spain). You can contact us at [email protected]

What do we use your data for?

The data we collect via the contact form (name, email, telephone number and the message you send us) is used to respond to your enquiries or to send you information relating to our services.

By ticking the acceptance box and clicking “Send”, you give your express consent for us to process your data as indicated.

Sharing of data with third parties

We do not share your data with third parties.

How long do we keep your data?

We will retain your data for as long as we need it for the purposes for which you provided it and unless you request its deletion. Once it is no longer required or you request its deletion, we will block it for the legally prescribed period (up to a maximum of 1 year) in case any claims arise. After that, it will be securely deleted.

Security measures

Florencio Tejedor Olmos has implemented the necessary technical and organisational measures to protect your personal data and prevent its loss, misuse, unauthorised access or theft.

Your rights and how to exercise them

You may exercise the following rights in relation to your personal data:

Access: To find out what data we process, what we use it for, and whether we share it with third parties.

Rectification: To correct incorrect or incomplete data.

Erasure: To request that we delete your data if it is no longer necessary or if you withdraw your consent.

Objection: To request that we do not process your data for certain purposes.

Restriction: To request that we restrict processing if you question its accuracy or the use we make of it.

Portability: To receive your data in a digital format and be able to send it to another data controller.

Automated decisions: To prevent decisions from being made based solely on the automated processing of your data.

To exercise any of these rights, please write to us at [email protected] or by post to the address provided, including a document proving your identity.

If you consider that we have not dealt with your request correctly, you may lodge a complaint with the Spanish Data Protection Agency: www.aepd.es.